Returns & Exchanges
At BellaVita Luxury, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a hassle-free 15-day return and exchange policy for all unopened and unused products.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Inspection
Ensure the product remains in its original packaging with all seals intact; our team will verify the item's condition via the photos you upload.
- 3.Schedule a Pickup
Once approved, we will arrange a complimentary reverse pickup from your registered address within 48-72 business hours.
- 4.Receive Your Refund
After the product reaches our warehouse and passes final inspection, your refund will be processed to your original payment method within 7-10 working days.
